Return Policy
If
you're not satisfied with the products received, please contact our customer
service first and submit ticket for further help.
1.You have 7 days to decide if the items are right for you
after you received them.?
2.You can return or exchange any unworn, unwashed, unaltered,
undamaged items in original package including your order Number. If you return
for Refund successfully, our Account Department will arrange the refund for you
after receiving the returned items.
3.Return shipping fee is paid by buyer.
4.Please send us the package with your Order Number &
your log in account in it, we will be very appreciated if you can write down
your return reason.
5.In order to solve your problem as soon as possible, please
contact mulincommodities.com Customer Service Staff first and tell us your
return reason.
6.After we received your returning parcel info and tracking
No, we will refund your money to your account within 2-7 working days.
7.Non-Returnable/non-exchangeable items: Swimming Shorts.
Note:We are so sorry about that if you received item that is
not what actually you ordered or not the same as the picture shows or the
description says on mulincommodities.com. If it happens, please take some
pictures for details to servicesupport@mulincommodities.com and we will deal with it
immediately.
Shipping
Q:
What delivery company do you use?
A: In order to make you a simple and convenient shopping
experience at mulincommodities.com, we have cooperated with EMS, DHL, FedEx for
many years.
Shipping Time (Expedited): The amount of time required to
ship your order out of our Warehouse, when you choose expedited shipping
method.
Note:?Tracking information and delivery time may be based on
more complicated shipping procedures, such as both countries customs, weather
conditions and Chinese Public Holidays.
ORDER TRACKING
Please
input your order number to servicesupport@mulincommodities.com to
describe your needs of order status, our customer service will inquiry for you
and notify you by e-mail.